Privacy Policy
How we collect, use, and protect your information
Effective Date: January 1, 2024
Last Updated: January 1, 2024
Introduction
Brian Winters Electric, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our electrical services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.
Information We Collect
We collect information that you voluntarily provide to us when you:
- Fill out contact forms on our website
- Call us to request services or information
- Email us directly
- Engage us for electrical services
Personal Information
The types of personal information we may collect include:
- Contact Information: Full name, email address, phone number, and mailing address
- Property Information: Service address and property access details
- Service Details: Description of electrical work needed, project specifications, and service requests
- Payment Information: Billing address and payment method details (processed securely through third-party payment processors)
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer service
- To provide electrical services you request
- To communicate with you about projects, appointments, and services
- To process payments and maintain business records
- To send service reminders and follow-up communications
- To improve our website and services
- To comply with legal obligations
Who Has Access to Your Information
We do not sell, rent, or trade your personal information to third parties. Access to your personal information is limited to:
- Our employees and authorized staff who need the information to perform their job duties
- Service providers who assist us in operating our business (e.g., payment processors, form submission services)
- Legal authorities when required by law or to protect our rights
Third-Party Services
Our website uses the following third-party services:
- FormSubmit.co: Processes contact form submissions and delivers them to our email. Their privacy policy governs how they handle data during transmission. For more information, visit formsubmit.co.
- Google Maps: We embed Google Maps to show our location. Google's privacy policy applies when you interact with the map. Learn more at Google's Privacy Policy.
These third parties have their own privacy policies, and we encourage you to review them.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to:
- Provide services you requested
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
- Maintain business records as required by law
Your Rights
You have the right to:
- Access: Request information about the personal data we hold about you
- Correction: Request correction of inaccurate personal information
- Deletion: Request deletion of your personal information, subject to legal retention requirements
- Opt-Out: Request to stop receiving marketing communications from us
To exercise these rights, please contact us using the information provided below.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Brian Winters Electric, LLC
55 Stonegate Dr
Santa Rosa Beach, FL 32459
Phone: +1 (217) 565-8676
Email: mail@brianwinterselectric.com